How old is the ice maker? The valve requires at least 20 psi to function properly. Website Design by Neon Goldfish. If it doesn’t, the water pressure to the refrigerator is low. If the door switch fails, the dispenser will not turn on. In this case, test each of the dispenser components before testing the control board. There are a few factors that can cause an ice maker to not work. Hold times are long. The water pressure can drop below 30psi during use and cause problems. 01 - Dispenser Control Board. Westinghouse Refrigerator Troubleshooting. We have had our … Before you freeze up, try to remember that ice maker frustrations happen to everyone, and that your particular issue might have an easier solution than you think. Your water dispenser will still dispense water but at a lower flow. If you have a home appliance that is in need of repair, like an oven, refrigerator, dishwasher or laundry machine, then schedule an appointment online with one of Dave Smith Appliance’s expert repair technicians today. Mon - Fri: 8am - 4:30pm, Sat & Sun: Closed. The dispenser switches send voltage to the dispenser. The water dispenser still works. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. 1. To function properly, it should deliver a flow of at least 20 psi. Pull that wire connector apart and inspect/clean the connectors and wires very well. We recommend using only the factory refrigerator filters as they are are sufficient for supplying good tasting and safe water. Check the water reservoir and fill it if it is empty. Many ice makers have a control arm that activates a pause feature when the ice bin is full. If the temperature is correct but the ice maker won’t work, the water inlet valve might be defective. To determine if the door switch is defective, use a multimeter to test it for continuity. When ice does not come out of the ice-maker, check for any ice stuck in the connections leading to the ice dispenser. Provide some additional water line behind the refrigerator so that you can easily pull it out for cleaning without stretching the line and causing kinks. Ice Maker and Water Dispenser Troubleshooting - Refrigerator. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. As a result, the ice maker won’t make ice. Already ordered? Northair 2 in 1 Ice Maker and Water Dispenser with Automatic Shut-down System ,S-L 2 Size Bullet Ice, Makes 21 ice cubes every 6 to 11 minutes,with LED Display,Silver. Common solutions for: Refrigerator ice and water dispenser not working. Identifying the root of your troubles is the first step to success. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. Here are the parts and components that need to be inspected to fix a refrigerator water or ice dispenser that is not working. The dispenser control board governs most of the functions of the dispenser system. Water will not be as chilled at first. You need to pour water into the ice-maker manually if you own a non-plumbed refrigerator. The door switch turns off the ice and water dispenser when the refrigerator door is open. This can flood you out and can cause floor and house damage. Be sure to check your local plumbing codes for any specific requirements in your area. The water dispenser works as expected. If you insist on using a RO you may need a booster pump and a larger storage tank to increase the water pressure and capacity. If the door switch does not have continuity when activated, replace it. Cheap thin plastic water line is not recommended as it may deteriorate and crack due to age and heat from the compressor area. Water dispenser was not working but ice dispenser was. Check freezer temperature For the ice-maker to work properly, the freezer temperature should be set between 0 and 5 degrees Fahrenheit or -18 to -15°C. Locate your water filter and either clean it or replace it. Before replacing the control board, first check all of the dispenser components. The main control board might be defective. Refrigerator is not connected to a cold water supply line. 1| The Water Inlet Valve. Water and ice issues Make sure “water” or “ice” has been selected. May 31st, 2011. Speaking of jams, if you happen to be in one because you’ve got a refrigerator water dispenser not working properly, you don’t have to be caught high and dry. If the water supply to your refrigerator’s icemaker and water dispenser isn’t set up properly, it can cause hollow ice cubes, minimal or no ice production, slow water dispensing, occasional dripping from the water dispenser, water leaking into freezer, fill tube freeze up, and possible damage to your fill valve or ice maker. But if you want to check if your ice maker is working, it On refrigerators with a water filter, a clogged water filter can prevent water from entering the icemaker and dispenser. The key to proper operation of your icemaker and water dispenser is proper water pressure and supply. This ambient heat, or even just heat that comes from opening your freezer door, can lightly melt the ice in the bin as well. The dispenser control board governs most of the functions of the dispenser system. The ice maker does make ice. The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. The ¼ inch water supply line should dispense about 10 ounces of water in 5 seconds. To determine if the door switch is defective, use a multimeter to test it for continuity. Again, check your local plumbing codes for specific recommendations in your area. Your water supply requires steady water pressure between 30 and 120 psi to operate a water dispenser or icemaker properly. Posted on August 6, 2012 by Dave Smith Appliance. If the water dispenser is not working, but you know it is being supplied with water and has power, then a defective switch in the dispenser is most likely to blame. $369.99 $ 369. If the temp in the ice maker compartment will be high than -12C, ice will not be produced. Start doing it yourself with the confidence that comes with 100+ years of experience. Only the last few. ice maker does not work but water dispenser does work. I have a KENMORE Side by Side Refrigerator 10655644501. Wait about 2 hours. Shipping all 7 days! If you need help in correcting a water flow problem, contact a qualified plumber in your area, or contact us at https://www.davesmithappliance.com for assistance. This fan blows cold air into ice maker compartment and freezes up water. We unplugged fridge and worked on it on and off for about 20 minutes and yep…water is now flowing. Whynter IMC-491DC Portable 49lb Capacity Stainless Steel with Water Connection Ice Makers, One Size. The electronically-controlled water inlet valve is used to supply water to the dispenser unit. Be sure it is connected to the cold water pipe only. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! If one of the dispenser switches is defective, the dispenser will not work. Be sure it is secured to the back of the refrigerator to avoid stress on the connections. I have not disconnected or turned off the water to the refrigerator, only to the house and the water dispenser still works properly. Used the hair dryer and my husband used paper clip unfolded as stated below. Denver Appliance Pros can help you. Here are six of the most likely culprits. (Most manufacturers recommend replacing your filter every 6 months.) For best results, make sure you have a ¼ inch saddle valve that requires a drilled hole or better yet braze on a full size shut off valve (recommended) for maximum pressure. That’s where we’re here to help - read on to learn why your refrigerator ice maker is not working, and … To determine if the filter is clogged, remove the filter and replace with … The door switch turns off the ice and water dispenser when the refrigerator door is open. The built in filters are very good, but may clog quickly if you have sediment in your water. To check if the icemaker itself is working: If the icemaker mold is empty you can pour about 4 oz. ice maker not working and neither is water dispenser.Put new filter in on 1/1 and it was working fine. If your water dispenser works but the flow is weak, then there is a good chance that your ice maker is not getting enough water. 1 – Micro Switch On Dispenser Lever Faulty The micro switch that controls dispensing can crack, fall off the frame, or become faulty (no continuity). The use of a Reverse Osmosis System (RO) is normally not recommended on a household refrigerator. See if the ice-maker is obstructed The openings of the ice-maker may be blocked. Contractor's Assistant: Are there frozen cubes in your ice bin? If the icemaker kicks … Resetting your ice maker isn't something you'll typically need to do very often. You may need to take the dispenser apart and troubleshoot the valve and or switches in the dispenser. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. If your refrigerator has a filter, remove it or install the filter bypass (check your owners manual) to prevent having two filtration systems in place, which could further restrict flow. When the water dispenser is pressed, the small light comes on, then nothing happens and no sound. One of the reasons is malfunctioned ice maker fan, which is located in the freezer compartment. 99. If none of the dispenser components are defective, consider replacing the main control board. Both the ice dispenser and water dispenser stopped working. Be sure to use an approved material for the supply line such as copper tubing, high pressure plastic, or braided line. One of the most common – and innocent – causes of an ice maker that won’t dispense ice is that an ice clump has formed inside. purchased 12/19. Self-piercing and 3/16 inch valves are not recommended because they clog more often and restrict water supply. You may order filters at https://www.davesmithappliance.com . If a dispenser switch does not have continuity, replace it. ... A white tube goes to water dispenser and an orange tube goes to ice maker. The most common reasons for ice maker problems are: Pause feature enabled; Water line malfunction or setting; Clogged filter; Faulty water inlet valve; Thermostat set too low; Ice Maker Stopped Working Control Arm Out of Position. However, the control board is rarely at fault for this problem. Check out our step-by-step guide on how to fix a refrigerator water dispenser, below. Replacement Bracket: http://amzn.to/2eutO4QIf your dispenser makes ice but will not drop any, or if you can not get water, watch this video. Turn On the Ice Maker of the refrigerator. When the ice dispenser is pressed, the small door to let the ice out opens, the small light comes on, then nothing happens and no sound. Dump the first glass of water and try again. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. Saw some posts on Web sites suggesting using a hair dryer to thaw water line. You may have more than one problem, first thing to do is to set the dispenser for ice and turn on the light. If the entire dispenser system is not working, the control board is more likely to be at fault. Press and hold the Water Filter button on the refrigerator for three to four seconds to reset the filter status. 4.0 out of 5 stars 43. I have confirmed it is not the filter causing the issue. Email. If the water inlet valve is defective, or if it has insufficient pressure, it … If the door switch fails, the dispenser will not turn on. This filter should be changed every six months or until the filter indicator light is on. Is your LG refrigerator ice maker not working? If only one dispenser part is not working, it is probable that an individual part has failed. If the water filter goes bad or clogs, it restricts the water going to the ice maker. You’ll soon be … © 2021 Dave Smith Appliance If only one dispenser part is not working, it is probable that an individual part has failed. Push the end of the filter for the dispenser until it clicks into its place. Even though most refrigerators today have a water filter, the quality of the water supply going to the refrigerator could influence the taste or odor of your ice or dispensed water. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. Press for ice and see if the light dims, if it does there is a connector under the doors behind the kick panel on most models. The freezer temperature reads/is set at 0 when I check on the menu and I do not feel any water or any ice at all when I put my hand into the ice maker. If the door switch does not have continuity when activated, replace it. FREE Shipping. Contractor's Assistant: How long has this been going on with your ice maker? The water inlet valve is an electrically-controlled mechanical valve that opens to supply water to the dispenser and ice maker. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. Finally, ensure that the filter is installed correctly if the water does not come out from the dispenser. What have you tried so far? The water pressure to the RO system needs to be a minimum of 40 to 60 psi. In order to drop the ice cubes from the mold, heat is released to lightly melt them. If the above tips have been performed, but water or ice dispenser is still not working properly, service is required. 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