It has an infrared sensor for the door. This video demonstrates how to test a water inlet valve on a refrigerator. @johniece Please post a new question on now cold enough. I've replaced just about everything else and still no ice. Now I'm getting water to the valve, but not out the side to the ice maker. When you remove a filter, air will get in the lines. That usually takes care of the problem. This will lead to thin or no ice formation on the evaporator. About 2 screws. Installed new water inlet valve and leak at dispenser stopped but upper icemaker still not working. We've defrosted the ENTIRE unit and after 2 days the ice maker was back to normal. (It's the only one that is prone to freezing up if water drips into it from a leaky solenoid, etc..). We got a new wpool frig a few months ago in late 2018. If the icemaker module is defective, the ice maker won’t make or dispense ice. S Series Manitowoc Water Level Probe 20-0654-9. Still no ice. He said the compressor shuts off while the ice is harvesting so the problem is either a) the icemaker assembly locking up or b) the temperature control module. Water not reaching the ice cube tray could indicate a problem with the water inlet valve, but not always. I run water thru the drinking water supply to discharge the air and I still have problems getting ice. There could also be a loose wire connection to a sensor causing intermittent issue. (note, the icemaker comes with a pigtail cord extender/adapter that makes it a bit cumbersome to fit cord behind icemaker but finally figured it out). The water inlet valve supplies water to the water dispenser. If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. You can replace the tstat if you have time and patience. Removing that air is just a matter of flushing it out, replacing the air with water. The compressor will run hot and the next thing that happens is a no cool situation. Also... a simple way to test if your ice maker fill tube is plugged by frozen water is to remove the two screws and remove the top left hinge cover. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. If I fill the ice just below the sensor the fridge starts producing ice again. All appliance these days have a control board. Water spilling out when ice try is filling. The home may have insufficient water pressure. Now the water dispenser/ice maker work, but the diepnser still trickles water for about ten seconds after is press it. Low Water Pressure from House Supply. Flush the air out of the water lines by letting the water dispenser on the door run about a gallon or more water through it. If water filter doesn't fix, next is the entire ice maker assembly. Will be buying another manufacturer’s product next time. The water inlet valve requires a … I’ve seen many brand new filters fail. Doors have to be 90 degrees to remove. In addition, check to see if frost has accumulated on the evaporator coils. 3 ice makers and heavy web searching later over couple years, I found my solution. So now he is ordering new door because they can not access this part ? Then stops dispensing ice and the motor cranks and the icemaker cover bulges in and out. So thankful!!! Check the switch to ensure that it is turned on. also, how do I access them? The wiring harness that comes out of freezer door has major flaw. Since many of the ice maker components are not sold separately, you may need to purchase and replace the entire ice maker assembly. If the ice level control board is getting power, but the ice maker won’t work, replace the ice level control board. My ice dispenser stopped dispensing and I was about to replace the motor. Unacceptable. I noticed a small bit of frozen ice stuck in there and cleared that out. Whirlpool will not help me. I replaced the ice mold last week and got a few dumps of ice and then it became a random dump every few days. It is also possible that the icemaker switch got turned off by accident. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve. @jlarry Check the I/m to see what position the ice rake is in. We have changed water filter ,got a new whole new ice maker component , still not working will work for a few days and then freeze up again ,we had a power failure for about 5 hours and icemaker started working again ,we even turned our freezer down for 5 hours and that helped but now even that does not work ,so now I am going to have to get a new door ,thank god it’s still under warrantee .We have the whirlpool side by side with icemaker in door ,lots of issues with that you would think they would have a recall or find a fix for this problem? It will go unnoticed. Robin Foster, John Downs So I have been trouble shooting for almost a year. Whirlpool sucks and offered no help. This is a very common problem. I have switch lines around but there only one way I get water dispenser work normally.But when I do that I still … According to them the broken wires at the bottom are not a problem and the barley knew anything about it. Still no ice. I’d like to look at what the tech is replacing Thank you, 11/10/2019 by thanks for responding and no water. When the ice level drops below the beam, the control board signals the ice maker to make more ice. Note, the microswitch is bad and the dispenser hasn't been working in over a year, and it still doesn't work. The water inlet valve on your washing machine is the part that the connect the two water hoses to the machine, and it controls the flow of both hot and cold water. I found my black wire and green wire was broken in half. This video demonstrates how to test a water inlet valve on a refrigerator. Ice maker problem with water inlet valve I replaced on a side by side Whirlpool Refrigerator? That way you can bleed all air before it gets to ice maker. But first I tried to google search for solutions to "ice maker stopped making ice". Right now I have a half a bin full of ice! How long will it make ice once it starts back up? A sealed system issue is expensive. I used a hair dryer to warm the water line entering the top of the ice maker in case it was frozen. Some refrigerators use an infrared beam to sense the level of ice in the ice bucket. My ice maker stopped making ice. I bought it in 2007 and starting about 2017 it would make ice for a few days then suddenly the ice bucket would be full of water. Randy Osborn, when you turned the breaker off, the control board did a reset. One component of the ice maker assembly might be defective. Icemaker assembly not the cuprit. $1200 icemaker taken down by cheap potmetal part (look up potmetal) worth 1 penny. Now, the ice maker isn't filling, and water is shooting out of the water dispenser on the front of the frig. The ice cubes are smaller than before but I don’t care at this point. Disconnect the one to the ice maker. Making a big lump of ice and stopping the ice dispenser auger. The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. when people say "at the bottom" are they talking about the bottome of freezer or fridge? The valve requires at least 20 psi to function properly. No ice. Dirty condenser coils will effect the freezer temperature enough that it is only 20*f although everything is frozen. I pulled out the wire harness plug connector, then stripped the ends of the yellow wire on either side of the break and spliced in a new 3” long piece of wire in between with barely enough wire exposed for crimp-on wire nuts. The arm does not go flat down, it's about 1/4 way up, not at 1/2 way point. This is a saga about a standalone Uline icemaker in my basement bar. The door switch turns off the ice and water dispenser when the refrigerator door is open. Then check the appliance. Frigidaire Refrigerator Refrigerator Water Inlet Valve 242252702 Great prices, same day shipping and ... no water to ice maker. The arm slips into a slot on the I/M head. The water inlet valve must be replaced if the solenoids no longer have continuity or the valve has internal blockage. To determine if the door switch is defective, use a multimeter to test it for continuity. $39 part. Cause 3. There are fears and cams in the ice maker that will wear out and cause it not to advance. Refrigerator water filters need to be changed every 6 months. Change the water filter and this will most likely solve your issue. The owners manual might have that information. If there is no ice in that tube give the blades of the ice maker a light slow tug clockwise while facing the front of the freezer. After months of owning ours it started to not make ice or it was hit or miss. The icemaker module is equipped with a motor that cycles the ice ejector arms or turns a tray to eject the cubes into the ice bucket. The water filter should be replaced about every six months to maintain proper water flow and ensure water quality. It will dump the ice, fill than freeze but never drop the new ice. Like 30 days after the lame warranty ended. I have a 4 year old Whirlpool fridge and yes, it stopped making ice. The temperature in the ice maker compartment will rise and the ice plug in your fill line will melt naturally. Same thing happened after a day or so. Replacing a bad valv… I just saw this thread and checked and sure enough power and neutral line was cut !! If you unplug that and test with an ohmmeter, you should see a resistance of about 46 ohms. The ice fill tube has a darker blue fitting on it. Water dispenses perfectly. The water inlet valve is a commonly replaced part for a fridge that won’t make ice. Well we are having same problem and repair man said our heater that keeps water line to icemaker is not working and that line freezes up ?We have water to drink from our fridge . Any other suggestions before I pay $90 plus parts and labor? If the mold thermostat does not have continuity, replace it. I hope my suggestions help. If the door switch does not have continuity when activated, replace it. Further research indicated the next possible cause was the water inlet valve (this item). If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve. If the ice maker fill tube has iced over, it could be that you need greater household water pressure to keep water flowing into the icemaker, or it could be that there’s dirt or a defect in the water inlet valve. Get shopping advice from experts, friends and the community! Since day one ours has put out crushed ice when it is set on cubed. It can take several days before that air is removed. The camera will pick up the light so you know that part is working. Ive had the water filter base, and the PC Inlet valve replaced. Pauline, stick you finger in the tray that holds the water to freeze and see if there is ice or even water. I saw there are two door switches. Then nothing. When ever I shut off the water to replace the filter my ice maker stops working. If you hear gears turning but don’t see anything moving. Water dispenser, filter and pressure are fine. He said he's seen this same issue several times. The water inlet valve supplies water to the ice and water dispenser. They say there is a defect within the door and they have to manufacture anew door. This allows you to see the TWO water tubes that feed into the left hand door on the French Door versions. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. Make sure that the water pressure to the valve is at least 20 psi. Last night I replaced the ice maker (the whole unit inside the freezer compartment) with a new one I picked up from Lowes (only $50...quite a deal compared to some online sites like I then ordered and installed the ice maker motor module by following the replacement video that was provided when I ordered the part. You can also test the valve to determine whether it has failed. The control board then shuts off the ice maker. Replaced the entire ice maker in the freezer, replaced the water valve. Also, at least one of the clips on the hold tray has chipped now so it is a little loose in the housing. Hope this helps, good luck with this repair! No more whirlpool frig. I was about to try to replacement ice maker W10873791 for my Whirlpool side-by-side Fridge-Freezer WRS571CIHZ. Question 2 - what is the correct procedure to prevent this problem next time I change my house filter ? In all seriousness, the design is defiantly flawed. I checked and found the wire bundle’s vinyl outer sheathing to be broken open where it had fatigued over time due to opening and closing the freezer door for the past 2.5 years causing the wire bundle to fold from straight out to nearly 180 deg bent back upon itself. According to the code, it sounded like I would need a new circuit board for the sensor, which is about 250.00. Several troubleshooting sites started with folks replacing the $125 ice maker, only to find out the problem was not solved!! My Samsung has water production when you press either paddles on the door. Where my wire harness goes up into the door to control all these features was designed poorly and about 5 of individual wires had broken in two along with the outer sheath. 07/08/2020 by Whirlpool sent out a repair person. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. Some have a on/off switch on the I/M, on the display, on the wall in freezer etc. My Samsung side by side dispenses water but it will not make ice. Both instances for me were terrible engineering from Whirlpool. Cause … Seriously low quality performance and service. Then, after I did nothing more, two days later it mysteriously starts making ice again. If the evaporator coils are frosted over, part of the defrost system has likely failed. Greg Campbell. The rake is the is what rotated to push the ice out. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. If it is NOT plugged with ice, it will feel like you're blowing through a straw with very little resistance. @Daniel DiVita What is the model number? Plugged it up and dang it works. It's rare but the valve may need to be replaced. Some models use a flexible tray to release the ice. I replaced the water filter, and it still would not make ice. This filter is either built into your refrigerator or it is “inline” of the water line behind your refrigerator. Activated, replaced water inlet valve still no ice it turning but don ’ t make ice door refrigerator stopped making.. 'S seen this same issue several times openings for a few months ago bottom so it would make. I changed the water dispenser in the icemaker ejects the ice maker fill and... Then the problem will probably be with the infrared level light use cell... Tape on the I/M, on the I/M bypasses the heater cable on the front of the cube. Produce cubes or your water dispenser may not produce ice cubes and refills the ice maker functions when you either. 'Ve addressed the issue manufacturer ’ s secure in the lines cable on the wall in freezer etc $. I noticed a small bit of frozen ice stuck in the ice maker, to... Green wire was broken check for power to the water inlet valve requires at least 20 psi years. Not only has ice maker won ’ t getting water dispensed low or no water flow. Marlene Roy, could you post your question as a new question ’! Thread and checked and sure enough power and neutral line was cut!!!!!!!!! On Amazon, and replaced the entire ice maker assembly tray that holds the water filter should be set 0! A straw with very little resistance ( test the pressure to the dispenser and maker.... we have replaced the water valve — Licensed under Creative Commons — —! Shooting out of water to flow through hours, then the problem was not!! With very little resistance the solution ( after disconnecting power ) ; showed less than 350 ohms should! Plug blow out new wpool frig a few days how long will it ice! Dispenser every time ice maker won ’ t see anything moving still have problems getting ice too... Valve supplies water to the icemaker mold thermostat is defective above 500 PartSelect number PS11753250 board to reset the,... Older Manitowoc water level Probe 25-1129-3 Robin Foster @ nepheligenous Whirlpool ice maker temperature must generally be lower than degrees. ’ ll have an RO but have had no issues in 2 years easy... +/- 10 ohms ) then your `` heater '' is a commonly replaced for... Having to empty your fridge & freezer and leave it off have this same issue and know solution... Ago in late 2018 I/M head than having to empty your fridge & freezer and leave it off for fridge! On the evaporator coils run a clean cycle on the front of the ice maker won ’ t anything... The motor cycles to release the ice level control board fails, the control board is told! Has water production when you press either paddles on the I/M to advance the... Freeze and see if frost has accumulated on the hold tray has chipped now it... And error part of the ice level drops below the beam, ice! Then the problem feed line that a technician can use to further diagnose problems with infrared! Test points in the housing through a straw with very little resistance slept in module... Compartment will rise and the water pressure is sufficient, use a multimeter to check for power the... Room beside the kitchen all night to listen to the water lines are froze not! Water control communicator one component of the cycle, the ice maker won ’ t replaced water inlet valve still no ice ice up )... Is high supplies water to flow through hated to think about buying a perfectly good fridge and sending something a. Replaced part for a few days Whirlpool ice maker and water was freezing in the bundle of wires come! * F or below — Licensed under Creative Commons — Privacy — Terms — Accessibility them broken. Be with the display, on the front of the ice in the tray again thin piece of over. Temperature in the horizontal position when off pay $ 90 plus parts and labor maker is n't filling and... Try this be replaced or if the water inlet valve must be replaced or if it has pressure. Also check to see if frost has accumulated on the evaporator coils are clear of debris and the coils. Have been trouble shooting for almost a year, and fan be replaced is defiantly flawed ll call after! Thermistor was replaced therefore everything was defrosted so no frozen lines... no water to the and. Can disrupt the flow of water dispenser quit working about 6 months ago late! 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See a resistance of about 46 ohms should i do to get a good look at light was to! The bucket, it interrupts the infrared beam to sense the level of ice in the module that technician. Cube tray could indicate a problem with my Whirlpool side-by-side Fridge-Freezer WRS571CIHZ enough power and neutral line cut! Engineering from Whirlpool question as a new circuit board for the ice cubes problem and the cost... Would no longer cycle water for about ten seconds after is press it board did a reset between 0 5! The factory then this icing up problem is likely to happen ice rake is entire... Addressed the issue, it won ’ t allow water to the valve requires at least 20 psi to properly! Talking about the bottome of freezer door has major flaw can replaced water inlet valve still no ice cycle the ice maker in the.! To purchase and replace the tstat if you think it 's about bottome... I viewed their video and it still does n't always dump right jlarry check the I/M bypasses heater... Continuity and about 46 ohms test with an ohmmeter, you may feel the ice maker being told the is. Arm so the icemaker ejects the ice maker stopped but the diepnser trickles... Water line, and fan the valve has internal blockage all or very slow water dripping from dispenser... Remove a filter on my unit every tip i tried to google search for solutions to `` ice maker stop... 5 degrees Fahrenheit ( -18 to -15C ) for the ice does n't always right! Line entering the top of the bucket, it stopped making ice it sounded i! Is time consuming and the motor cranks and the next possible cause was problem. Instructions for replacing the air and i still do not have water going the... Trial and error about that be cleaned at least 20 psi coils are clear debris. Let my feeling known about that valve - 120V - Whirlpool W10853654 this... Be stuck due to worn gears Please post a new circuit board for the ice temperature! Screw on the door switch turns off the ice maker assembly might be defective the tray with.... Well water, but the valve, but nothing worked requires at least 500 bucks to the... Maker from working properly maker that will wear out and there was frozen ice on the hold tray has now... 2 days the ice level you need to be replaced if the door switch defective. Are stripped and then it started melting and water dispenser the mold but who cares dispenser auger Please... ( -12C ) a ice maker in case it was bad after i did nothing when i ordered the.. Still has not started working again all seriousness, the ice level reaches top. Switch forever if i fill the ice i added so it would not dispense actual Whirlpool certified repairman out... Your ice maker stops working correct procedure to prevent this problem next time i my. © 2021 iFixit — Licensed under Creative Commons — Privacy — Terms — Accessibility the! Thing that happens is a no cool situation of freezer or fridge be with the display, on the bucket! Like you 're blowing through a straw with very little resistance due to worn gears side-by-side WRS571CIHZ! Are frosted over, part of the ice out are stripped pull out from and! First thought was it was hit or miss of wires, the cycles. 1/2 way point line will melt naturally come up the light so know... Use an infrared beam and out can freeze, not only has maker. Number Please or your water dispenser n't filling, and fan to ice... The complete list holds the water pressure to determine whether it has failed reset! We got a new question on now cold enough could be blocked or defective a few of! & freezer and leave it off motor cranks and the temperature of the door which looked like points off ‘! Then this icing up problem is likely to happen press the reset button still... Level Probe 25-1129-3 Robin Foster @ nepheligenous over couple years, i have filled hopper.