On the road and need service? Your warranty registration records should be completed and delivered to the manufacturers of component parts. Failure to file this warranty registration with Highland will not affect your rights under this limited warranty as long as you can present proof of purchase, but it can cause delays in obtaining the benefits of this limited warranty, and it may inhibit any servicing facility’s ability to provide proper repairs and/or part replacement. Their services save us time and money and a lot of headaches. I used to travel long distances and wait hours upon hours for service. Also, any costs associated with obtaining service, including by way of example, travel costs, are specifically excluded from the coverage of this limited warranty. Very professional service. At Highland Ridge RV, we want you to spend less time worrying and more time owning the outdoors. Warranty Forever! In the event that a substantial defect in material or workmanship, attributable to Highland, is found to exist during the warranty periods, it will be repaired or replaced, at Highland’s option, without charge to the RV owner, in accordance with the terms, conditions and limitations of this limited warranty. Highland reserves the right to use new or remanufactured parts of similar quality to complete any work, and to make parts and design changes from time to time without notice to anyone. Update on Warranty repair. 5, Shipshewana, Indiana 46565, Attn: Customer Service, (260) 768-7771 or www.Highlandridgerv.com. Thank you guys for the quick repair! If you find any such defect or damage you must notify the selling dealer at time of delivery to have these items covered by this limited warranty and to have work performed on the items at no cost to you as provided by this limited warranty. What good is a warranty if it's not honored by dealers. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Highland does not authorize any person to create any other obligation or liability for it regarding this RV, and Highland is not responsible for any representation, promise or warranty made by any dealer or other person beyond what is expressly stated in this limited warranty, and no one has the authority to enlarge, amend or modify this limited warranty. Defects and/or damage to interior and exterior surfaces, trim, upholstery and other appearance items may occur at the factory. Territories or Canada, through an auction or wholesale or by a non-authorized dealer, any defect in a separately manufactured component part, owner neglect or failure to provide routine maintenance (See owner’s manual), unauthorized alteration, off road use, collision or accident, whether or not foreseeable, including any acts of weather or damage or corrosion due to the environment, theft, vandalism, fire, explosions, overloading in excess of weight ratings, and tampering with any portion of the RV. Had problems at the campground. Any price listed excludes sales tax, registration tags, and delivery fees. You must inspect your RV for this type of damage when you take delivery. Worse yet was the absolute arrogance of the Service Department at All Seasons RV in Streetsboro, Ohio. Great job! Excellent and prompt service every time! Their customer service demonstrated total incompetence. These items are usually detected and corrected at the factory or by the selling dealer prior to delivery to the retail customer. Customer service said no and wouldn't even talk with dealer about the issue. If you need assistance you may contact Highland Ridge RV, at 3195 N. S.R. The process is easy and in most cases you simply pay us your deductible and we handle the rest! Our friends told us about RVForce. Called RVForce for the first time. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. Notify an independent, authorized dealer of Highland, or Highland, of the substantial defect in material or workmanship attributable to Highland, within the applicable warranty coverage period designated above that you are making a warranty claim under; Provide the notification mentioned in (1), above, within ten (10) days of when the owner discovered, or should have discovered, the substantial defect in material or workmanship attributable to Highland; and, Promptly schedule an appointment with and take the RV to an independent, authorized dealer of Highland, or Highland, for repairs; and. However, the subsequent owner must submit a warranty transfer form to Highland along with the applicable processing fee to make the warranty transfer effective. Camping World sells a majority of Highland Ridge RV recreational vehicles including the 2017 Highland Ridge Light and 2017 Highland Ridge … This limited warranty may be transferred once during the two (2) year warranty period. Highland’s obligation to repair or replace defective materials or workmanship is the sole obligation of Highland under this limited warranty. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. Please review all manuals supplied with your RV, and contact your selling dealership or supplier of the component part if you have questions. I couldn't do without them. Does anyone else have this problem. HIGHLAND SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM BREACH OF THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTY. BOUT ANUAL This manual is a guide to the operation and maintenance of your RV. In the Winter Haven, Florida area? This website is a service provided by Netsource Media, the creators of RVUSA.com - Your Online RV Classifieds, to further customer knowledge of Highland Ridge units. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. Some items shown are not included as standard or optional equipment. It covers RV’s sold in, and remain in, the United States, U.S. HIGHLAND RIDGE RV TOWABLE SECTION 1 – WARRANTY & SERVICE Congratulations! THIS EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE INDEPENDENT OF ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY WARRANTY, AND THIS EXCLUSION SHALL SURVIVE ANY DETERMINATION THAT THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTY HAS FAILED OF ITS ESSENTIAL PURPOSE. Some states do not allow a reduction in the statute of limitations, so this reduction may not apply to you. We are excited to welcome you to our growing RV family. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. You made everything hassle-free. Pays any freight or transportation costs, import duties, fees and all incidental expenses associated with obtaining warranty service. The subsequent owner’s warranty coverage period is the remaining balance of the warranty coverage period that prior owner was entitled to under this limited warranty. We offer Full-Service On-Site Repairs, Maintenance, Renovation, and 24/7 Emergency Service. https://highland-ridge-rv.pissedconsumer.com/complaints/RT-P.html Prior to that acquisition, Jayco was a multi-billion-dollar company and has certainly contributed to the financial success of Thor Industries. 10K likes. Highland makes no warranty as to the future performance of this RV, and this limited warranty is not intended to extend to the future performance of this RV, or any of its materials, components or parts. © 2021 Highland Ridge RV  |  Privacy Policy  |  Terms of Service  |  Dealer Portal  |  Dealer Marketing ResourceWebsite Design and Development by Ervin Design Note: Failure to maintain the RV as noted in those manuals voids this limited warranty, and any damage to the RV as a result of your failure to perform such care, is not covered by this limited warranty. This is also true of mobile technicians. We highly recommend! These outline various care and maintenance that is required to maintain your RV. Website Design and Development by Ervin Design. That form must be returned to Highland within ten (10) days of your taking delivery of the RV. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. Enjoy the journey! The warranty periods begin on the date that the RV is delivered to the first retail purchaser by an independent, authorized dealer of Highland, or, if the dealer places the vehicle in service prior to retail sale, on the date the RV is first placed in such service. It sleeps up to 2 people. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. We will pay for parts and labor approved under our warranty policy. This site is not owned, maintained, or endorsed by Highland Ridge, Inc. For details regarding this, please see your Highland owner’s manual and the owner’s manuals of other component part manufacturers. The Highland Ridge RV (“Highland”) warranty covers this recreational vehicle (“RV”), when used only for its intended purpose of recreational travel and camping, for two (2) years of use, whichever occurs first. NOTE: Highland does not control the scheduling of service work at the independent, authorized dealerships. This Highland Ridge Open Range OF313RKS may not be available for long. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. Jayco also became a subsidiary of Thor Industries in 2016. *Due to continual research and advances, manufacturer reserves the right to change specifications, design, price, and equipment without notice, and assumes no responsibility for any error in the literature. Learn More. Thank you! Stop by our shop at 4950 Dundee Road for an estimate. Highland Ridge RVs. That's why we're proud to back our products with a 3-Year Limited Structural Warranty, plus a 1-Year Limited Manufacturer's Warranty. structural coverage includes: ANY IMPLIED WARRANTY THAT IS FOUND TO ARISE BY WAY OF STATE OR FEDERAL LAW, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR ANY IMPLIED WARRANTY OF FITNESS, IS LIMITED IN DURATION TO THE DURATIONS SET FORTH IN THIS LIMITED WARRANTY AND IS LIMITED IN SCOPE OF COVERAGE TO THE SCOPE OF COVERAGE OF THIS LIMITED WARRANTY. In addition, this warranty is not intended to extend to future performance, and nothing in this warranty, or any action of Highland, or any agent of Highland, shall be interpreted as an extension of the warranty or this limitation period. The selling dealership will assist you in completing and filling out the Highland product warranty registration form. Any performance of repairs shall not suspend any limitation period from expiring. A+ service. 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